Live chat webhooks
Sync chat data across your systems
Connect your contact centre dots with custom WhosOn integrations. Live chat webhooks allow real-time chat data to flow through your technology stack – even for platforms not ‘officially’ supported.
Explore developer docsGetting your data from A to B

1. Live chat ‘event’ takes place
2. Data is converted to structured JSON
3. Webhook passes the data to the designated touchpoint
Flexible, fluid integrations
Rather than sitting in a silo, your WhosOn data feeds an integrated ecosystem. Via live chat webhooks, you can:






Working with webhooks
Make webhooks work for you. WhosOn can post a number of events to a webhook, enabling you to get specific with the integrations you build. Supported events include:
Chat start
Chat line from visitor
Chat line from operator
Chat transfer
Chat end

Start scoping your chat project
Before we start work on your chat project, we need to take the time to understand your business and its goals.
Then, we can recommend next steps, start planning any custom work and get you set up with a free trial.